Billing & Shipping
We make every effort to process your order within 24 hours, however orders placed over weekends or holidays may take a little longer. Our Fulfillment Center operates Monday through Friday, and we offer a 5-day-a-week shipping policy to our customers.
Orders placed during our regular business hours are generally processed and shipped within 1-2 business days. Orders placed outside of our regular business hours or on weekends and holidays will be processed on the following business day in the order in which they were received.
Winter Schedule
Orders placed between November 15th and June 1st follow the below shipping schedule:
Zones 8 to 11: Shipping resumes in February, weather dependent.
Zone 7: Shipping resumes in March, weather dependent.
Zone 6: Shipping resumes in April, weather dependent.
Zone 5: Shipping resumes in May, weather dependent.
Zones 1 to 4: Shipping resumes in June, weather dependent.
Shipping Rates
All of our shipping rates and methods can easily be seen during the checkout process prior to placing your final order. The rates displayed are reflective of shipping and handling.